We had such a good time that this episode had to be split into two segments. My editing program would not allow me to release this as one long "Joe Rogan" style episode.
Pro vs. Joe 007 - Part 1 with David Princeton of Claim Advocate Service joins us all the way from Wisconsin to discuss:
We are excited to announce a collaboration with Xcelerate Restoration Software. On Monday, October 5, 2020 we will be hosting a live feed to announce the winner of: (1) FREE iPad from Xcelerate Restoration Software; (1) Signed copy of Jon Isaacson's book Be Intentional: Estimating and (1) The DYOJO Podcast T-Shirt.
Xcelerate hands down offers the best field service solution in the restoration market. And they are giving away a FREE iPad to prove it! Go to the custom landing page, request a FREE demo of their software and register for the FREE iPad
This episode of Pro vs. Joe includes:
Hosts & Guests:
David Princeton - www.losspayee.com
Bryan Close - www.allamericanres.com
Jon Isaacson - www.thedyojo.com
The DYOJO Podcast is available on Youtube and Spotify - www.thedyojopodcast.com
Opening music by Suganuts
Legal implications for restoration contractors when considering COVID-19 response.
For nearly 25 years, The Restoration Lawyer has been in the trenches helping contractors to do things the right way both through his legal practice as well as his extensive efforts in education. This last year, under the leadership of Restoration Industry Association (RIA) President Elect, Mark Springer, and his industry manifesto, Our Greatest Need, Ed has been a key figure in the RIA’s focus on advocacy. Mark outlined a seven step action plan which includes the formation of an Advocacy and Government Affairs (AGA) Committee, of which Ed is the founding chair, as well as the recently appointed Restoration Contractor Advocate.
You’ll have to watch the video to get it directly from Ed, but advice number one was to stop the use of traditional work authorizations. Mr. Cross states, “Performing restoration work with the traditional work authorization is kind of like playing football wearing sandals. You can do it, but it’s not going to turn out very well.” Ed recommends actual contracts for payment, like contractors would typically use, which establish an obligation by the owner to pay the contractor for the work.
Restoration professionals need to understand how much more vast, complex and extensive the legal issues and risk exposure are with coronavirus response, as opposed to other types of work. Contractors must define a clear value proposition to answer what the customer is getting for their payment. Ed notes that this is not like mold where it is easy to verify contamination and remediation with “before and after” photographs. Contractors must research products, techniques and verification processes prior to rushing into response. Monday morning lawyers who bring lawsuits against contractors will have the benefit of hindsight when bringing potential suits against restorers.
Ed shares the importance of clarifying and documenting, “What you are doing, why you are doing it, how you are doing it, when you are doing it, and where you are doing it.” As essential for all projects, contractors must set up their files to diligently tell the story of the scope of work, prior conditions and response.
Edward H. Cross - https://www.therestorationlawyer.com
The DYOJO - https://www.thedyojo.com
The Intentional Restorer - https://www.randrmagonline.com
"Actionable" by Bensound.com
Additional Resources from The DYOJO:
Mark Whatley joins Jon Isaacson on The DYOJO Podcast to discuss the Silica Exposure: Regulatory Evolution research white paper published by Actionable Insights and authored by Kevin Hussey (United Fire and Water), Mark Whatley (Actionable Insights) and Rachel Stewart (Titan Restoration).
Episode 1 of The DYOJO Podcast
David Princeton has been in the insurance industry for over 15 years, helping clients to recover millions of dollars, and is the founder of Advocate Claim Service (ACS).
David brings an interesting perspective to this ongoing conversation, having seen claims through the lens of an Insurance Company, a Top 50 Brokerage, and most recently a Buyer as the Director of Corporate Risk for a private equity group. David’s passion for helping businesses survive after a loss is grounded in the ACS tagline, “We don’t sell insurance, we make it work!”
Our interview with David was part of our Three Questions with a Pro from The Intentional Restorer. I have been reaching out to a broad range of professionals within the various insurance fields to learn from their areas of specialty so that we can continue to work together to form common sense solutions.
David discusses topics including:
* Poorly constructed mold remediation estimates
* Adjuster claims responsibilities
* Doubtful and disputed insurance claims
* COVID-19 coverage and response
Watch this video interview from The DYOJO between Jon Isaacson, The Intentional Restorer and David Princeton, Advocate Claim Service and read the article from Restoration and Remediation (R&R) Magazine.
Advocate Claim Service — https://www.losspayee.com
The DYOJO Podcast — https://www.izvents.com/the-dyojo-podcast.html
The Intentional Restorer — https://www.randrmagonline.com
Music “Actionable” by Bensound.com
Additional resources from The DYOJO:
Are you having difficulty with getting your Xactimate estimates approved by adjusters or through the claims review process from program specialists? The DYOJO can assist you with remote estimating or you may find the answers you seek in the video below.
The DYOJO Podcast
The DYOJO Podcast features weekly discussions with everyday entrepreneurs and the lessons they have learned from the trenches.
The DYOJO Podcast exists to inform and entertain (INFOtainment) professionals in the property restoration, construction and insurance communities.
Hosted by Jon Isaacson "The Intentional Restorer" - Contact The DYOJO about partnering with you to develop your people, process, production and progress (The 4 P's).