Rico Garcia, Jr. & Shelly Rodriguez are the dynamic duo behind the well produced and rapidly growing Restoration Domination Podcast. I had the pleasure of meeting them both at the AEML Winter Break 2022 in Boca Raton, Florida. If you didn't watch the recap video from this event, I highly recommend property restoration contractors and insurance professionals keep this on your calendar for January of 2023 as our friend, Pete Consigli will be working to put another all star event together. For the Domination show, Rico guided our conversation through topics relevant to the development and growth of your restoration career (as an individual) and business (as an organization). His shows are always well produced and packed with probing questions as he is a practitioner in multiple businesses including EcoTek Pro. Episode 47 was titled, "Mindset, Management, and Making Books". Our conversation touched on many topics, including:
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Then episode 84 of The DYOJO Podcast is for you. We will discuss many of the mindsets and habits that will help you lay a strong foundation for career growth and help you navigate the open seas of leadership development. We will discuss how to think outside of the box as well as some tips to structure your approach to management that will help you gain personal and professional ground on your goals. Topics include:
I intended for this episode to be a recap, similar to those of our good friends at IAQ Radio release on a regular basis. But, I couldn't help myself from tweaking the format and merging multiple prior episodes into one semi-coherent semi-new episode. We draw from The DYOJO Podcast episodes 12, 15, and 22. I mention both Organizational Physics and Designed to Scale by author Lex Sisney.
Our guests and shoutouts for this episode include:
THANK YOU TO OUR SPONSORS: Restoration Industry Association (RIA) Restoration Technical Institute (RTI) Office Services by Brandi Institute of Inspection Cleaning Restoration Certification (IICRC) THURSDAYS ARE FOR The DYOJO Podcast INFOtainment to help you shorten your DANG learning curve. New episodes of The DYOJO Podcast are released on Thursdays via video through YouTube and/or audio is distributed through platforms such as Apple, Spotify, Google, etc. READ MORE in The DYOJO Blog Additional Resources from The DYOJO:
What comes to mind when you hear “bad faith” being used in a sentence with “insurance claims processing”?
According to the International Risk Management Institute, Inc. (IRMI), bad faith is, A term describing blatantly unfair conduct that exceeds mere negligence by an insurance company. For example, a bad faith claim may arise if an auto liability insurer arbitrarily refuses to settle a claim within policy limits, where an insured's liability is incontrovertible. How Does Bad Faith Affect Contractors?Our local networking group for restoration contractors and claims professionals will be discussing “bad faith” with licensed public adjuster and respected claims umpire, Roger Howson. If you are in Washington State, or the PNW, reach out to The DYOJO regarding the Fellowship of Construction Knowledge and Entrepreneurial Development (FoCKED).
In preparation for our conversation, we discovered this helpful from the Law Offices of Edward Cross. Brian K. Theis outlines three factors involved in determining whether there have been violations of the covenant of good faith and fair dealing for insurance claims. How Does Bath Faith Affect Homeowners?Insurance policyholders, which includes all homeowners, want to have the confidence that their policy will make them whole in the event of a water for fire damage to their greatest asset; their homes. Use this information to educate yourself and bolster your ability to advocate for what is right during the claims negotiation process. If you want to prevent unfair conduct during an insurance claim:
Do you know the Three D’s of successful Insurance claims mitigation and repair projects?
What tools and best practices can help you improve your organizations ability to document and get paid for your services? Documentation for property restoration is a critical element for restoration contractors who want to be paid for their services and policyholders who want their claims experience to be as smooth as possible. Cleanfax Magazine is offering a FREE webinar and Q&A session with industry leaders: Jeremy Reets of Reets Drying Academy Bruce DeLoatch of DeLoatch Training Jon Isaacson of The DYOJO Podcast and ARES Restoration (Puyallup, WA) WHEN: Wednesday, June 8, 2022 at 1 pm EST (10 am PST) RSVP for FREE from Cleanfax Water & Fire Damage Restoration Webinar Takeaways
Don’t miss out on this highly informative and rewarding webinar for all restoration professionals and business owners alike! What is the right price for a home improvement or remodeling project, or for anything? The right price is what a willing buyer will pay a willing seller for their goods and services. It may be helpful to know what your competitors are charging, but the reality is that many contractors DO NOT know how to price things right. Often contractors miss scope elements, undervalue their labor, and don't understand overhead costs or profit goals. How Much Should Remodeling Cost?In the world of insurance claim repairs, a common estimating tool called Xactimate provides standardized pricing based on feedback from various sources. Unit pricing, rate and materials comparisons, national averages and other factors can help a contractor to confirm their pricing strategies. Market "norms" and software programs can be useful benchmarks but they do not account for all of the elements that go into drafting the right price for your services as a contractor. If you are a contractor and you want to sharpen your skills for estimating, check out Jon Isaacson's fourth book and estimating course - How Not To Suck At Estimating: Habits for Better Project Outcomes (Coming Soon). How Much Do Insurance Repairs Cost?Focus on the scope of work, the vision of the customer, and your unique approach to the project. Contractors and consumers should focus on the value exchange between the two parties. To that end, Steven Patrick, of Level the Playing Field, joined us for The DYOJO Podcast Episode 82. He shared an informative story about a plumber that was providing great value to their customers but once their boss told them they were, "Charging more than anyone," their mindset shifted from value to cost and their habits changed. Why Are Contractors So Expensive?Please don't misconstrue the words of this author to encourage anyone to "price-gouge" rather, most contractors should be charging more for their services, especially when they provide the service and quality to match. Most contractors are hesitant to raise their prices or charge what they should be charging to build their businesses (i.e. hire more people, pay their skilled labor more, invest in retirement, provide benefits, etc).
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